Customer Education Update (March 17, 2024)
Everything that you need to know this week in the world of Customer Education!
Welcome to the Customer Education Weekly
If you are interested in any of the following, then you are in the right place:
Customer Education
Instructional Design
Customer Success
Customer Marketing
Amazing People
This space will occasionally be used for updates and special announcements, but (for now) scroll down to find the good stuff.
Peace, love, and a whole lot of happiness,
Joe
Brainstorm: The Right Click (March 2025)
Intellum: 7 Examples of Social Learning for Customer Education
The Onboarding Lab: How to Use Customer Health Scores As Your Early Warning System for Onboarding Success
Did I miss something? Let me know on LinkedIn.
Justin Seeley leverages Severance to teach you Instgructional Design.
Kate Udalova teaches about how to design Microlearning for complex topics.
Kat Breeggemann nails why all customers can benefit from Digital Success.
Blair Mishleau uses Clueso to speed up Help Center article creation.
March 18-19: CEdMA Annual Conference (Austin, TX)
March 19: How to Build a Cybersecurity Certification Program That Works
March 27: The State of Developer Adoption 2025: Tools, Trends, and Tactics
April 10: Digital + Customer Success Summit
May 15: MicrolearningCONF Europe 🌏
Hosting an upcoming event? Let me know on LinkedIn.
CE Lab: NetExam – Beyond Customer Training: Demystifying Channel Partner Education
Customer Education Nuggets: Key Customer Education Content Strategies
The Digital CX Podcast: Turning Written Customer Feedback into Meaningful Action for Your Brand
The Talented Learning Show: How AI Transforms Channel Partner Training
The Visual Lounge: Easy and Simple Video Creation (Revisited)
Check out SaaS Academy Advisor’s awesome Customer Education Job Board