Customer Education Update (April 7, 2024)
Everything that you need to know this week in the world of Customer Education!
Welcome to the Customer Education Weekly
If you are interested in any of the following, then you are in the right place:
Customer Education
Instructional Design
Customer Success
Customer Marketing
Amazing People
This space will occasionally be used for updates and special announcements, but (for now) scroll down to find the good stuff.
Peace, love, and a whole lot of happiness,
Joe
Gainsight aquires Skilljar: Acquisition Paves the Way for Agentic Education, Delivering Personalized Learning at Scale (Check out the webinar)
The Onboarding Lab: How the Best Customer Onboarding Managers Structure Their Day
Customer Education Chronicles: Building a Winning Customer Training Strategy in Healthcare
Melting Spot: The Stack that Drives Product Adoption
Thought Industries: Speaking Their Language: How dbt Labs Proves the ROI of Customer Education
Intellum: The 6 Essential Components of a Successful Partner Education Program
Did I miss something? Let me know on LinkedIn.
Kat Breeggemann is bringing FIRE with this CE/DCS conversation!
Kate Udalova shares some pro tips for ID and SME collaboration
Lila Krutel spotlights the translation v. localization subject
Blair Mishleau wants to use AI to make your feedback process better.
April 8: Gainsight + Skilljar: Upskilling Education in Customer Success
April 10: Digital + Customer Success Summit
April 17: Scale Coaching & Training with AI Roleplays
April 29: From training to growth: How MongoDB scales technical training
May 15: MicrolearningCONF Europe 🌏
May 22: Leveraging AI for Efficient Product Video and Help Article Creation
Hosting an upcoming event? Let me know on LinkedIn.
The Talented Learning Show: What Makes Action-First Learning Tick? With Karl Kapp
The Visual Lounge: L&D Global Sentiment Survey
Check out SaaS Academy Advisor’s awesome Customer Education Job Board