Customer Education Update (February 24, 2024)
Everything that you need to know this week in the world of Customer Education!
Welcome to the Customer Education Weekly
If you are interested in any of the following, then you are in the right place:
Customer Education
Instructional Design
Customer Success
Customer Marketing
Amazing People
This space will occasionally be used for updates and special announcements, but (for now) scroll down to find the good stuff.
Peace, love, and a whole lot of happiness,
Joe
Intellum: The GTM Growth Formula: How Education Powers Retention, Revenue, and Results
Customer Education Chronicles: From Chaos to Clarity: Structuring Your Knowledge Base
The Onboarding Lab: How to Impress Your Customers by Using Their Business Calendar for Exceptional Onboarding
Thought Industries: Binge-Worthy Learning: How to Create Flexible Hybrid Experiences that Keep Learners Coming Back
Did I miss something? Let me know on LinkedIn.
Wasim Cassim wants you to really think about your content to avoid burnout.
Vicky Kennedy thinks that there is more to a trained customer than meets the eye.
Kat Breeggemann used LinkedIn ads to target her customers. And it worked.
Dave M. wants you to use Bloom’s Taxonomy in the right ways.
February 25: Diverse Voices in Customer Education: Panel Discussion
February 25: Innovations by CEdMA Enterprise Members in 2024
February 26: How Practical Assessments Drive Customer Success and Product Adoption
February 26: 3 Hot Topics: Go-To-Market (GTM) Strategy. Which LMS?, and Educator Enablement
February 27: Certification SIG Meeting: Keeping programs aligned to organizational objectives
March 6: Bite Size = Great Value: Harnessing the Power of Microlearning
March 11-12: Customer Success Summit (New York)
March 13: Marketing Your Education Program
March 18-19: CEdMA Annual Conference (Austin, TX)
March 27: The State of Developer Adoption 2025: Tools, Trends, and Tactics
Hosting an upcoming event? Let me know on LinkedIn.
CELab: Elli Neeld – Building AI Chatbots for CX
The Talented Learning Show: Managing Complex Professional Education Challenges
The Digital CX Podcast: Inside Fullstory’s Approach to In-App Engagement with Talia Root and Brent Hildebrand
The Visual Lounge: Approach to Scenario Writing and Multimedia
Check out SaaS Academy Advisor’s awesome Customer Education Job Board