Customer Education Update (March 3, 2024)
Everything that you need to know this week in the world of Customer Education!
Welcome to the Customer Education Weekly
A little break from the norm here.
Maltego is hiring a Head of Growth to lead up our PLG and digital motion. If you or anyone that you know might be interested, let me know!
Peace, love, and a whole lot of happiness,
Joe
Customer Education Chronicles: Mastering Product Adoption: Customer Education's ROI
Intellum: 7 Ways to Improve Subject Matter Expert Collaboration
The Onboarding Lab: How to Get Your Customer to Drive Customer Onboarding Check-ins for Expert Product Adoption
Echtus: How to be a Strategic Customer Education Team
Did I miss something? Let me know on LinkedIn.
Blair Mischleau is back with a 20% better and a plug for Parta.io
Vicky Kennedy wants you to think about your target learner
Kat Breeggemann continues her “What Worked for Me” series with a video strategy
Roberto Aiello shares his thoughts on AI in CE in a report from Brainstorm
March 6: Bite Size = Great Value: Harnessing the Power of Microlearning
March 11-12: Customer Success Summit (New York)
March 13: Marketing Your Education Program
March 18-19: CEdMA Annual Conference (Austin, TX)
March 27: The State of Developer Adoption 2025: Tools, Trends, and Tactics
Hosting an upcoming event? Let me know on LinkedIn.
Customer Education Nuggets: Key Customer Education Content Strategies
The Digital CX Podcast: Back to Basics: The Art of the Renewal Flow
Check out SaaS Academy Advisor’s awesome Customer Education Job Board